Ask every customerfor a review, automatically,right after the job.
Review count and review recency both help your map-pack ranking, and most happy customers will leave a review if you make it easy and ask at the right moment. Our review acquisition software sends every customer a text or email with a one-tap link to your Google review form, follows up once, and puts every review from every location on one dashboard.
What it is
What the tool does
This is a software tool you and your team use, rather than a service we perform. After a job, appointment or purchase, the customer receives a short text or email with a direct link to your Google review form. There's no searching for your listing and no extra steps.
Customers who don't respond get one polite reminder. Everyone gets the same invitation, and a private feedback option can sit beside the review link but never replaces it. Filtering unhappy customers away from Google (“review gating”) breaks Google's policies, and we don't do it.
Every new review lands on a single dashboard with suggested replies you approve, so responding takes seconds. Reports show review velocity and rating trends by location, the same metrics that feed your local rankings.
Who it's for
A good fit if you're…
- Any local business with a steady flow of customers and too few reviews
- Field-service teams where technicians finish jobs on site
- Multi-location businesses that need one view of every listing
- Businesses recovering their rating after a run of negative reviews
How it works
Four steps to running
Connect
Upload a customer list or connect your CRM or booking software where an integration exists, so requests go out automatically after each job.
Customize
Your logo, your wording, your timing. Choose SMS, email or both, and set when the request and the single reminder go out.
Collect
Customers tap once to reach your Google review form. Printed QR cards cover in-person moments at the counter or on the job.
Respond and report
Reviews from every location arrive in one inbox with suggested replies to approve. Reports track velocity and rating over time.
What's included
Features
- SMS and email review requests
- Direct-to-Google review links, plus Facebook and industry sites
- One automated follow-up reminder
- QR code cards for in-person requests
- Multi-location review dashboard
- Suggested replies you approve before posting
- Review velocity and rating trend reports
- Website widget that displays your real reviews
FAQ
Questions owners ask us
Does it filter out unhappy customers?
No, and that's deliberate. “Review gating,” or only sending happy customers to Google, violates Google's policies and can get reviews removed. Every customer gets the same request. A private feedback option can be offered alongside, never instead.
Is this software or a service?
Software. Your team uses it, and it runs automatically once it's connected. We handle setup and training, and it pairs naturally with our Google Business Profile and Local SEO service.
How are requests triggered?
By uploading a customer list, adding customers manually or by QR code, or automatically through an integration with your CRM or booking software where one is available. We'll confirm what's possible with your system during the demo.
Do customers need an app or an account?
They need a Google account to leave a Google review, which most people already have. There's nothing to download.
Works well with